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How We Protect Your Privacy

When you open an account at bullseye pools and deposit through DANA, OVO, GoPay or QRIS, we collect only what we need to verify your identity and process…

Account security encryptedPayment data protectedYour privacy choices explained
bullseye pools How We Protect Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy

Live Chat Our support team responds within minutes during lobby hours.
Email Support Write to our privacy team at [email protected] with your account username and specific question.
Account Settings You can view and update your personal information directly from Settings > Account in…
HOW WE OPERATE

Data Security and Your Rights

Encryption & Security

All deposits, withdrawals and account logins use bank-level encryption. Your payment details are never stored on our servers; we pass them directly to DANA, OVO, GoPay or QRIS processors.

Data Retention

We keep your account data while your account is active. If you close your account, we retain transaction records for five years to comply with local financial reporting rules.

Cookie Management

Cookies track your session and game preferences. You can delete cookies in your browser settings at any time without affecting your account balance or payment history.

Third-Party Access

We share your data only with payment processors (DANA, OVO, GoPay, QRIS) and local compliance authorities where required by law. We never sell your information.

Data Download Request

You can request a copy of all personal data we hold on your account. Go to Settings > Privacy > Download My Data or email [email protected] with your username.

Correction & Deletion

Update incorrect information in Settings > Account anytime. To request data deletion where local law permits, contact [email protected] with your account details.

Privacy and Your Account

Payment details (DANA, OVO, GoPay or QRIS account info) are processed directly by those providers and not stored on our servers. We keep only a transaction record showing the date, amount and destination for your account history and compliance.

Yes. Open Settings > Privacy > Download My Data in the lobby to receive a file with all personal information we hold. You can also email [email protected] to request a detailed report.

We delete most personal data within 30 days of account closure. Transaction records and verification documents are kept for five years to meet local financial reporting and anti-fraud requirements.

Only if you opt in. During registration and in Settings > Notifications, you choose whether to receive updates about new games, promo runs and site news. You can toggle these off anytime without affecting your account.

No. We share data only with DANA, OVO, GoPay and QRIS payment processors to process your transactions, and with local authorities where local law requires it. We never sell or rent your information to third parties.

Change your password immediately in Settings > Security. Then contact our support team via live chat or email [email protected] with details. We'll review your account activity and help secure it.

Cookies store your session so you stay logged in and remember your game preferences. You can clear cookies in your browser settings anytime. Deleting them won't affect your account balance, but you'll need to log in again.